Frequently asked questions
Plain answers on the Platform, AIVOM™ and working with us. If your question is not covered here, ask us at the foot of the page and we will reply by email.
The Platform and the reading
Is this software or consulting?
Software. The AIVOM™ Platform is built for your team to use directly, on three plans: Baseline, which is free, Focus and Loop. Platform Advisory adds working sessions on the work in your Platform, and Advisory offers broader, customised support for operations that want it.
What is the AIVOM™ Reading?
A personalised, structured read of whether AI is producing operating impact in your operation, across the four dimensions of the Envisago AI Value Operating Model (AIVOM™).
You answer questions about how AI is working in your operation today. You receive Your AIVOM™ Reading: the AIVOM™ Loop State, your four-dimension profile, your priority areas and how they connect. It takes about twelve minutes and is free. Start for free.
Is the AIVOM™ reading really free?
Yes. Baseline is free: your AIVOM™ Reading and a workspace to connect AI to your operational goals. There is no charge and no obligation to go further.
Can I see a reading before I take one?
Yes. A complete sample reading, built on a fictional operation, is published in full as a page. No email address is required. See the sample reading.
Can several people from the same operation take the reading?
Yes. The reading is free and each person receives their own reading. If your organisation wants a combined view across a team or several operations, ask us through the form below and we will talk it through.
Can't I do this with a general AI tool myself?
A general AI tool can be valuable for exploring questions about your operation. The conversation is open-ended: what you get depends on the questions, context and instructions you provide, and there is no fixed reference to measure against.
AIVOM™ reasons within a defined method: structured questions, a proprietary reference architecture of twenty sub-dimensions and more than ninety components, defined states for each dimension, deterministic scoring and guardrails on how results are interpreted. The judgement about what to ask, what to weigh and what matters is built in; the wording of a reading may vary, but the method beneath it does not.
Do we need to be a large enterprise for this to apply?
No. AIVOM™ and its instruments are not restricted by organisation size. They apply wherever there is a defined operational scope, whether that scope is a single workflow, a function, or a wider operational unit.
What happens to the information I provide?
Your answers are used to produce your reading and to operate the Platform. They are not used to train AI models. Personalised outputs are produced through service providers acting on our instructions; our Privacy Policy sets out the providers we use and how to request access or deletion. If your organisation needs more detail before taking the reading, write to hello@envisago.com.
The management system behind the Platform
What is AIVOM™?
AIVOM™ is the AI Value Operating Model: Envisago’s proprietary management system for how operations work with AI. It connects four dimensions in a continuous loop: Value, Design, Capability and Performance. Every dimension influences every other, while Performance feeds evidence back into Value.
What is AIVOM™ based on?
More than twenty years of operational excellence, technology-enabled transformation and performance management systems experience, embodied in a proprietary reference architecture: twenty sub-dimensions and more than ninety components. That depth is what the Platform draws on. Explore the AIVOM™ Architecture.
Is AIVOM™ a standard or a certification?
Not currently. AIVOM™ is Envisago's proprietary management system. The reading, the Platform and advisory do not confer certification or compliance status, and using them requires no external audit and no formal installation programme.
Where can AIVOM™ be applied?
At different levels of an operation, from an individual workflow to a function or wider operational unit. The same loop scales to the scope. The work does not have to address every dimension at once: you can enter the loop anywhere, and a reading shows which sub-dimensions matter most and in what order.
Do we need to finish deploying AI first?
No. You can take the reading at any stage: before AI has meaningfully entered the operation, when licences are in place but use is still limited or informal, or well into deployment. The reading takes your operation as it stands and shows what to prioritise next and which foundations to build.
Advisory and how to reach us
Do we have to take the reading first?
No. You can start in the Platform’s workspaces straight away and take the reading whenever it is useful, or begin with advisory where that is the right fit.
What is advisory, and when does it fit?
Advisory works as monthly structured support: regular sessions with your team, applying AIVOM™ wherever the work is, whether that is a single dimension or the whole loop, and building your team's ability to carry it until our involvement is no longer needed. About our advisory.
What is Platform Advisory?
Working sessions on the work inside your Platform, available alongside your plan. Advisory is broader, customised support, scoped through a discovery call.
Where is advisory delivered?
Advisory sessions are remote by default, delivered wherever your team is based.
How do I ask something that is not covered here?
Use the form below, or write to hello@envisago.com. Every question comes straight to the team and is answered by email. We reply within one working day.
Ask us directly
Send us your question and it goes straight to the team. We answer by email, and the questions we receive shape what this page covers next.
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