top of page
.png)
The Go Blog
Follow our blog for the latest insights, tips and strategies across
Operations, CX, AI and Strategic Change so you can optimise your organisation!
What Is Prompting? And Why It’s Now a Core Skill at Work
Generative AI is changing how we work. Prompting is how we work with it. If you're using tools like Microsoft Copilot, ChatGPT, or Google...
Sep 32 min read
Reimagining Leadership for Ethical AI
How executive responsibility evolves in the age of autonomy As AI systems become more autonomous—making decisions in hiring, pricing,...
Aug 293 min read
The Quiet Crisis of AI Culture
How Company Culture Can Unintentionally Sabotage AI Adoption A UK Example: The Alan Turing Institute In late 2024 and into 2025, the Alan...
Aug 253 min read
Creating Alignment Across the AI Change Curve
How to unify leadership, operations, and technology in AI transformation Introducing AI into an organisation isn’t simply a technological...
Aug 224 min read
Scaling AI Adoption: Lessons from Vodafone’s Copilot Rollout
For leaders who want AI to succeed beyond the pilot phase There’s a predictable rhythm to corporate AI adoption. A promising pilot proves...
Aug 204 min read
The Rise of Augmented Leadership
How AI is Elevating — Not Replacing — Executive Decision-Making The narrative around artificial intelligence tends to lean toward...
Aug 183 min read
AI Literacy in the Workplace: Why Every Team Needs It Now
There’s a shift happening in organisations. Not in the headlines about the latest tools or LLM releases—but in the deeper operational...
Aug 153 min read
7 Gaps ChatGPT-5 Won’t Fix
An Envisago Guide for Leaders Who Want AI That Works in the Real World The hype around ChatGPT-5  is enormous — and for good reason. Its...
Aug 133 min read
Why AI Upskilling Might Fail — And What to Do Instead
Why common AI training programmes miss the mark—and how to unlock real capability. AI is reshaping how organisations operate, decide, and...
Aug 113 min read
Designing Signature Client Moments with AI
In luxury retail, wellness, and other high-touch sectors, the customer experience (CX)  is more than a service—it’s a feeling. It’s...
Aug 83 min read
The Top 3 Mistakes Leaders Make When Introducing AI Into Customer Experience
And how a human-first strategy redefines success. AI has entered the customer experience (CX) conversation with force—seen as a lever for...
Aug 43 min read
Revolutionising HR & Recruitment: How AI Is Reshaping Talent Acquisition in 2025
In 2025, AI has transitioned from a supporting tool in recruitment to a strategic differentiator for HR leaders in the UK and globally....
Aug 12 min read
AI in Decision-Making: The Do’s and Don’ts of Balancing Data & Human Judgment
In theory, decision-making should be getting easier. We’re surrounded by more data than ever before. We have AI tools that can analyse...
Jul 303 min read
How AI and Automation Can Transform the Consumer Enterprise
A strategic lens on where the real value lies—and what it takes to realise it. The Landscape: Rising Complexity, Rising Expectations...
Jul 243 min read
Ethical AI: Where should ownership lie?
Ethical AI Begins at the Top It can be tempting to delegate AI ethics to compliance teams or technical leads. But the most foundational...
Jul 223 min read
AI Adoption will Stall if Your Culture Isn’t Ready
While artificial intelligence is top of mind for every organisation—it’s often misaligned with reality on the ground. The AI strategy...
Jul 173 min read
Beyond the Bot: The Shift to Agentic AI for Smarter, Seamless Customer Journeys
The era of scripted bots is giving way to something more intelligent, more autonomous—and more human. There is a quiet revolution in...
Jul 143 min read
Clarifying the AI Landscape: AI-First vs. AI-And
In the era of Generative AI, organisations face a pivotal choice: adopt an AI-first  approach, where technology drives decisions, or...
Jul 102 min read
The AI-Native Device: Will OpenAI or Apple Shape the Future of Intelligent Hardware?
A new kind of device is quietly making its way into the world—not defined by size or screen resolution, but by how it hosts intelligence....
Jun 303 min read
How AI Improves Customer Experience While Reducing Costs
A strategic look at how intelligent automation unlocks better CX and operational efficiency—without compromise. In many leadership...
Jun 263 min read
Beyond Tech: Overcoming Resistance in AI-Driven Change
And What 5 Organisations Can Teach Us About Doing It Well When AI-led transformation fails, it’s rarely because the models didn’t work....
Jun 233 min read
What Sir James Dyson Gets Right About AI and the Future of Human Creativity
In a quiet but pointed reflection from Tokyo, Sir James Dyson reminds us of a truth we often overlook in today’s AI-fuelled fascination:...
Jun 163 min read
The Future of AI-Powered Customer Insights: Predicting Needs Before They Arise
Most organisations still treat customer insight as a retrospective exercise. We look at feedback, conversion data, and service outcomes,...
Jun 123 min read
From Readiness to Reality: How Envisago’s AI Integration Framework Accelerates Intelligent Change
Spoiler alert: AI is not a silver bullet. But when thoughtfully integrated, it becomes a quiet force-multiplier—one that reshapes how...
Jun 52 min read
bottom of page