Many leaders today can describe what AI is. Fewer can describe how they personally use it. That gap — between knowing and using — is where confidence is either built or eroded. This guide is for senior leaders and department heads  who want to assess their organisation’s AI readiness — not in terms of tools or code, but in mindset, confidence, and strategic alignment . From that benchmark, you can begin to build the fluency that enables meaningful, people-centred transformati
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