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The Go Blog
Follow our blog for the latest insights, tips and strategies across
Operations, CX, AI and Strategic Change so you can optimise your organisation!
Integration as ROI: Turning New Skills into Natural Habits
How reflection cycles convert experimentation into confidence In most transformation programmes, return on investment is measured in efficiency, savings, or adoption rates. But beneath the metrics lies a quieter, deeper shift — one that’s harder to quantify yet essential to sustain: integration. Integration is what transforms a new skill into a natural habit. It’s the difference between knowing about  a tool and using it instinctively — to lead better decisions, clearer commu
Nov 153 min read
Where AI Adds Value — And Where It Doesn’t
Evaluating High-Value Use Cases Through the Lens of Automation, Augmentation, and Acceleration For CEOs, Chiefs of Staff, and Transformation Directors navigating digital change, AI poses a critical question: Where does AI truly add value — and where doesn’t it? It’s vital not because AI lacks potential, but because potential without precision wastes focus. Many organisations chase hype rather than outcomes. The leaders achieving the strongest returns aren’t doing more, argua
Nov 113 min read
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