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People working in Operations and Finance

Operational excellence is a philosophy that emphasises continuous improvement in all areas of an organisation, with a special focus on efficiency, quality, and alignment with strategy. Achieving operational excellence is a multifaceted task, and one that is deeply linked with various financial measures. Here, we explore some of these key financial measures and understand how they directly correlate with operational excellence.

1. Cost Efficiency

Cost efficiency is one of the most tangible measures of operational excellence. It's about producing more with less, getting the maximum output from your inputs.

  • Cost of Goods Sold (COGS): By reducing the costs of raw materials, labour, and manufacturing overhead, organisations can increase their margins and become more competitive.

  • Operating Expenses (OPEX): Lowering the costs associated with running the business like administrative costs, sales, and marketing expenses, can lead to better profitability.

2. Asset Utilisation

Efficient utilisation of assets directly reflects operational excellence.

  • Return on Assets (ROA): Measures how effectively a company is using its assets to generate profits. An increase in ROA is often seen as a sign of effective asset management.

  • Inventory Turnover: An efficient inventory system ensures that products are moving through the company at the right pace, neither too slow (causing carrying costs) nor too fast (causing shortages).

3. Quality Management

The quality of products and services affects both revenue and costs.

  • Warranty Costs and Returns: A decrease in warranty costs and product returns could indicate an improvement in quality.

  • Customer Satisfaction Scores: High satisfaction scores may lead to repeat business and positive word-of-mouth, driving revenue growth.

4. Revenue Growth and Profitability

Increasing revenue and profits is often a direct result of operational excellence.

  • Net Profit Margin: A higher net profit margin indicates better control over costs and pricing.

  • Revenue Growth Rate: A consistent growth rate shows that the company is managing its market positioning and product lines well.

5. Working Capital Management

Managing working capital is crucial for maintaining liquidity and supporting growth.

  • Current Ratio: Measures the company's ability to pay short-term obligations, and a healthy ratio may indicate well-managed receivables and payables.

  • Cash Conversion Cycle: A shorter cycle means that a company is converting its investment in inventory and other resources into cash more quickly, a key indicator of operational efficiency.

6. Sustainability and Social Responsibility

  • Environmental, Social, and Governance (ESG) Scores: These scores gauge the company's sustainability efforts and social responsibility, which can be a sign of long-term strategic thinking and operational efficiency.

Operational excellence is not just about reducing costs; it's about aligning every part of an organisation with its strategy, improving quality, utilising assets, and ultimately delivering value to shareholders and customers alike.

These financial measures provide a way to quantify operational excellence, and monitoring them closely allows organisations to track their progress, make informed decisions, and navigate their way to success. They make the abstract concept of "excellence" concrete and actionable, providing a roadmap for continuous improvement.

Envisago specialises in operational excellence and offers complete bookkeeping, accounting and CFO service solutions. For more information email us at or book a call with us today.

Envisago Consulting - Be Future Ready

Operations. Technology. Change Management.

Cool Cat with a Marker

Project management is a vast and intricate field. No two projects are the same, and a strategy that works well for one may not be suitable for another. It's vital to match the methodology to the needs of your specific project. Here, we'll explore some of the most widely used and best project management methodologies and discuss when each might be most appropriate.

1. Waterfall Methodology

When to Use: Traditional Projects with Clear Requirements

The Waterfall model is one of the oldest methodologies, often used in construction and manufacturing. It’s a sequential process where one phase must be completed before the next begins. This method is suitable for projects with clear requirements and a well-defined end goal.

2. Agile Methodology

When to Use: Complex, Ongoing Projects Requiring Flexibility

Agile project management is ideal for software development or other complex projects where requirements may change frequently. It emphasises flexibility, collaboration, and regular adaptation. Teams work in short iterations, allowing for regular reassessment and adjustment as needed.

3. Scrum

When to Use: Agile Projects with Smaller Teams

A specialised form of Agile, Scrum focuses on short, time-boxed iterations known as sprints. It involves daily stand-up meetings and emphasizes communication and collaboration. Scrum is best suited for smaller teams working on projects that need rapid changes and adaptability.

4. Kanban

When to Use: Continuous Workflow Projects

Kanban uses visual boards to manage work in progress. It’s ideal for continuous workflow processes such as support or maintenance projects. The visual nature helps in tracking the progress and prioritising tasks efficiently.

5. Lean Project Management

When to Use: Eliminating Waste and Enhancing Efficiency

Lean methodology focuses on streamlining processes and eliminating waste. It's suitable for projects aiming at continuous improvement and efficiency, particularly in manufacturing and production.

6. Six Sigma

When to Use: Quality Control and Process Improvement

Six Sigma is a data-driven methodology focusing on eliminating defects and improving processes. It’s often used in manufacturing but can be applied to any process-driven project where quality control is paramount.

7. PRINCE2 (Projects in Controlled Environments)

When to Use: Structured Projects Requiring Strong Governance

PRINCE2 is a process-driven methodology that emphasises planning and control. It's suitable for large-scale projects that require a high degree of governance and structure.

8. Hybrid Methodology

When to Use: Projects Requiring a Mix of Different Approaches

The Hybrid methodology combines aspects of both traditional (Waterfall) and Agile approaches. It's ideal for projects that require the structure of Waterfall but also need the flexibility and adaptability of Agile.

Choosing the right methodology is essential for the success of a project. Understanding the nature of your project, the goals, the team’s abilities, and the stakeholders' needs will help you select the best approach. Always be willing to adapt, reassess, and possibly change methodologies if it becomes clear that another approach would be more effective. The ultimate goal is not adherence to a specific methodology but the successful completion of the project. In a rapidly evolving business landscape, the ability to choose and apply the correct project management methodology can be the difference between success and failure. So, take the time to assess your needs and choose wisely!

To discuss your Project Management needs, email us at or book a call with us today.

Envisago Consulting - Be Future Ready

Operations. Technology. Change Management.

Man walking a technology enable future

The landscape of modern operations is rapidly changing. In an era marked by technological advancements, globalisation, and a constant quest for efficiency, companies must keep pace with emerging trends to stay competitive. We explore 7 critical trends shaping modern operations that organisations must consider to navigate the complexities of today's business environment.

1. Automation and Robotics

  • Overview: Automation and robotics are revolutionising how businesses operate, reducing manual labor, enhancing accuracy, and boosting efficiency.

  • Implications: Businesses must embrace automation tools while also considering the potential impact on the workforce, such as reskilling and ethical considerations.

2. Data Analytics and AI

  • Overview: Data analytics and AI enable organisations to derive insights from vast amounts of data, allowing for better decision-making.

  • Implications: Implementing data-driven strategies requires a strong technological infrastructure, trained professionals, and a clear understanding of legal and ethical constraints around data usage.

3. Sustainable Operations

  • Overview: Sustainability is no longer optional. Organisations are recognising the need to implement environmentally friendly practices in operations.

  • Implications: Adopting green practices requires a holistic approach, considering the entire supply chain, regulatory compliance, and transparent communication with stakeholders.

4. Supply Chain Resilience

  • Overview: The global nature of modern supply chains exposes them to various risks. Building resilience is key to ensuring uninterrupted operations.

  • Implications: Organisations must diversify suppliers, invest in technology to monitor risks, and develop robust contingency plans to handle disruptions.

5. Remote and Flexible Work Models

  • Overview: The COVID-19 pandemic has accelerated the shift towards remote and flexible work arrangements.

  • Implications: Companies need to invest in technology and create policies that support remote work while maintaining productivity, collaboration, and a strong company culture.

6. Customer-Centric Operations

  • Overview: Modern customers expect personalised experiences. Operations must align with customer needs and expectations.

  • Implications: Emphasising customer-centricity requires cross-functional alignment, leveraging data for personalisation, and focusing on continuous improvement in customer experience.

7. Cybersecurity in Operations

  • Overview: With increased digitisation, cybersecurity is a critical concern in modern operations.

  • Implications: Organisations must invest in robust security measures, provide ongoing training to employees, and stay abreast of the latest threats and regulations.

Modern operations are characterised by constant evolution, influenced by technological advancements, changing customer preferences, and a shifting global landscape. The seven trends outlined above offer a roadmap for organisations seeking to navigate these complexities.

From harnessing the power of AI to building resilient supply chains, focusing on sustainability, and prioritising cybersecurity, these trends provide insights into where modern operations are headed. Organisations must approach these trends not as isolated phenomena but as interconnected aspects of a complex operational landscape. By understanding and embracing these trends, businesses can position themselves for success in an increasingly competitive and ever-changing world. Whether you're a startup or a multinational corporation, these trends offer valuable insights to guide your operational strategy as you look towards the future.

Envisago Consulting - Be Future Ready

Operations. Technology. Change Management.

Contact us at to discuss how to future proof your operation.

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